How SmartDentist works WITH you in dental practice accreditation
What I have learnt in the past year of helping dental practices attain practice accreditation is: the practices that get the most out of accreditation are the ones that move from accreditation being a ‘goal’ to accreditation being a ‘system’.
To make dental practice accreditation a worthwhile process dental practices want to see that they have systems in place that:
– can be used today, tomorrow and in 6 months time;
– are not dependent on the memory or presence of one particular staff member; and
– that make sense in the context of their own work environment.
SmartDentist is about changing accreditation from a goal to a system.
Check out dental practice accreditation with SmartDentist and Visit C & H Dental, Randolph NJ Dentist at 140 NJ-10 Ste 9, Randolph, NJ 07869.
Dental Practices have a choice in who they use for accreditation. Two agencies now provide accreditation for Dental Practice. QIP will be familiar to ADA members but now HDAA offer accreditation with an alternative pricing structure.
Non-ADA members should really look seriously at HDAA.
How do agencies qualify to provide accreditation?
Accreditation is regulated by the Australian Commission on Safety and Quality in Healthcare. This is the organisation that set the healthcare standards against which practices are accredited. There are about 8 different agencies that can accredit against the National standards. To my knowledge only 2 have chosen to dental practice accreditation.
Are you aware that a patient can come back to you any time after treatment and ask you to re-bill them as eligible for the Child Dental Benefits Scheme? NO? READ this NEW important additional information
As patients can make a claim later it seems very important to get things ‘right’ from the start.
For my own practice I have developed and laminated:
a) a page for the receptionists; so they can learn what they need to do in our practice with the CDBScheme.
b) a page for receptionist to give to parents of children so they can read it in the waiting room and check out whether they are eligible.
What have you got working in your practice?
Accreditation and your website
I also make general websites for Dental practices and I manage and update all the information. For more information and examples of my websites see www.localdentist.com.au. I can work with your own graphic designer.
My local dentist websites include the following features to help with Accreditation standard compliance
Dental accreditation needs to be meaningful, and sustainable. Technology can make a real difference to the workload of all staff members and hence communication. Check out how Smartdentist can work with your ADA QIP policies.
I recently attended a meeting talking about the new “ADA Introductory Dental Practice Accreditation Scheme“. Quite early in the meeting one of the dentists who had completed the accreditation said, “I think you should removed the word “Quality” from your publications if you want dentists to understand them”!
Wow! Get rid of quality!
Absolutely no – that was NOT what he meant. What he was trying to say was that for Dentists QUALITY means:
We do a fantastic colour-matched filling or crown with beautifully finished margins.
Because this is NOT the type of quality referred to with accreditation confusion occurs. Many dentists have signed up for accreditation without understanding the National standards (ACSQHC) and have been bitterly disappointed and surprised.
The ADA Introductory Dental Practice Accreditation Scheme would be better described as an introduction to dental practice safety processes “Accreditation Scheme”. There are many benefits in checking over the way your practice undertakes staff and patient safety procedures.e.g.
When did you last update or complete at your staff’s immunisation records?
What sort of new staff induction do you run?
Have your staff been kept up-to-date with confidentiality requirements (e.g. social media)?
Are you sure you are recording your sterilising processes correctly?
At SmartDentist we have started the “try before you buy” accreditation page so you can work through the accreditation requirements BEFORE you pay out for the “Introduction to accreditation” certificate. We believe that if the requirements for accreditation are a good idea – then dental practices should be encouraged to do them whether they pay for a certificate or not.
Isn’t the aim to encourage safe practice?
Let’s make it easy and transparent.